2018 report also marks Sitecore’s fourth year in a row as highest-positioned on the ability to execute axis

San Francisco – August 1, 2018Sitecore®, the global leader in digital experience management software, today announced that it has been recognized by Gartner as a Leader in the Magic Quadrant for Web Content Management for nine years running. For the fourth year in a row, Sitecore was also positioned the highest on the ability to execute axis. Sitecore believes this placement is another proof point of the demand for the Sitecore Experience Platform and its ability to help brands deliver engaging, highly personalized customer experiences that set them apart in a crowded market.

Commenting on the report, Ryan Donovan, executive vice president, product management at Sitecore, stated: “Content management is the beating heart of an organization’s ability to offer consistent, contextual experiences in real-time, on any channel, to every individual customer. Sitecore enables marketers to master the challenge of understanding and responding in real time to the context behind every customer interaction, regardless of where it happens. We believe Gartner’s recognition reinforces not only the quality and continued innovation of our platform, but also our strategy, partner network, and the world-class team that helps ensure our customers’ success.”

The Sitecore® Experience Platform™ (XP) gives marketers everything they need to deliver a more relevant, personalized experience across channels. The connected, cloud-based platform empowers marketers with industry-leading content management and digital marketing tools, including analytics, personalization, campaign automation, and omnichannel delivery. The natively-integrated Sitecore® Experience Database™ (xDB) provides a central customer data repository for a real-time, holistic view of customer needs and intents, and Sitecore Cortex™ machine learning-generated insights power the most relevant conversations and paths to conversion.

Gartner writes in the report: “Leaders should drive market transformation. They have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clear vision and a thorough appreciation of the broader context of digital business. They have strong channel partners, a presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technologies or vertical markets. Leaders are aware of the ecosystem in which their offerings need to fit. Leaders can: Demonstrate enterprise deployments; Offer integration with other business applications and content repositories; Support multiple vertical and horizontal contexts.”

A complimentary copy of the 2018 Gartner Magic Quadrant for Web Content Management is available here.

Gartner, Magic Quadrant for Web Content Management, Mick MacComascaigh, Jim Murphy, 30 July 2018.

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including all warranties of merchantability or fitness for a particular purpose.

About Sitecore
Sitecore is the global leader in digital experience management software that combines content management, commerce, and customer insights. The Sitecore Experience Cloud™ empowers marketers to deliver personalized content in real time and at scale across every channel—before, during, and after a sale. More than 5,200 brands––including American Express, Carnival Cruise Lines, Dow Chemical, and L’Oréal––have trusted Sitecore to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.

Matt Krebsbach
Sr. Director, Public & Analyst Relations at Sitecore
[email protected]

Sitecore Media Relations
WE Communications
[email protected]

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