Personalization View
Transforming the digital experience to treat patients with care
In this webinar, Paul Griffiths, CEO of Sitecore Solution Partner MedTouch, takes a look at the kind of fine-tuned personalization essential for engaging with the customer with the most critical needs – the patient.
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Sitecore customer Merck needs to make a huge volume of multilingual, specialist medical content available to providers and patients worldwide on an ongoing basis. To that end they’re using Sitecore, integrated with existing technology, to reduce the publishing cycle and enable translation and mobile delivery. The upgraded website is a winner of the 2018 Sitecore Experience Award for Best web content experience.
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With a recent focus on providing a positive, empowering experience to patients and consumers, Dignity Health set out to build a new web portal using Sitecore to ease appointment scheduling and finding a doctor. With personalized features including relevant location mapping and provider search by symptoms, they provide a more compassionate, streamlined experience. The new web portal is a winner of the 2018 Sitecore Experience Award for Best use of Sitecore as a Digital Experience Platform.
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RMHP uses the Sitecore Experience Platform on Microsoft Azure to empower customers to compare and select plans, while simplifying website management and protecting sensitive data.
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Global pharmaceutical leader serving more than 50 countries improves the user experience, streamlines content management, and unifies and empowers 24 business units across the organization.
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Memory care provider personalizes the experience for site visitors researching senior care solutions, easing an emotional and complex process and seeing 67% of leads become move-in opportunities.
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Australian health insurer moves member portal to the cloud for scalable, responsive, secure user experience-resulting in improvements including a 10% reduction in call center volume.
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When the AHA launched a national campaign to educate the public and inspire change, they needed a modern experience platform to support it, including multiple languages, personalization, and analytics.
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GE's healthcare business used Sitecore Experience Platform to enable a personalized omnichannel digital experience for its lifesciences customers to support research and increase customer spending by 21%.
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