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Ecolab is the global leader in water, hygiene and energy technologies and services that protect people and vital resources for customers in the food, healthcare, energy, hospitality and industrial markets in more than 170 countries around the world.
Challenges
- Completely rebuild company intranet to better serve growing global workforce’s needs
- Enhance global/local experiences
- Replace outdated back-end system, improve content authoring experience
- Merge multiple internal sites, of varying sizes, into one unified experience
- Increase accuracy, efficiency of site search results
- Implement a fully mobile-optimized site
- Transition from three sites with different language standards into one, unified site that supports multiple languages
- Personalize and enable end-users to engage with content
- Create a site structure that better reflects the organization and brand
Solution
- Sitecore Experience Manager (XM 8.0)
- Hosted on Microsoft Azure (PaaS)
- Integrations:
- Lionbridge for translation
- Coveo for search
- Analytics (GA + Tag Manager)
- Meltwater, Investis, Weather, Facebook, Twitter
- Outlook (Microsoft Graph)
- Workday for HR management
- BrainJocks (template pack + commenting/liking)
- AppDynamics for application performance monitoring
- Widen for digital asset management
Results
- Associates finding what they need faster as indicated by 3% increase in overall traffic sessions, 12% decrease in pageviews, and lower bounce rates
- Significant increase in sessions by geo, incl. +344% sessions, -26% bounce rate in Germany, and +321% sessions, -37% bounce rate in China
- 58% higher engagement with global news content by driving traffic through personalized, dynamic home page feeds
- Increased posting of content on the intranet, corresponding to 5X higher employee engagement with dynamic news feeds
Results from 3-month period after initial launch
Platinum Solution Partner
Perficient Digital is a Sitecore Platinum Solution Partner, working with Sitecore since 2003 to create exceptional customer experiences. We blend the best of both worlds – the innovation and imagination of a digital agency coupled with the strategic insights and technical capabilities of our established consultancy, Perficient.
