Urban Land Institute’s Knowledge Finder delivers on its member promise, offering them access to personalized content and digital assets, even in unprecedented times.
Sitecore Experience Awards
Urban Land Institute
SEA category: Most intelligent content optimization

Challenges
- Upgrade Knowledge Finder tool
- Provide deeper value to members
- Build an intuitive and scalable search and browsing experience
- Send programmatic and personalized emails
- Make content discoverable
- Use Knowledge Finder to pivot during a crisis
- Leverage digital assets
- Mine data for future investments
Solutions
- Sitecore Experience Manager (XM)
- Sitecore Experience Platform (XP 9.1)
- Sitecore Experience Database (xDB)
- Sitecore Email Experience Manager (EXM)
- Sitecore Services
- Integrations include:
- NetForum AMS
- Coveo
- Lionbridge
- Azure
- xProfile
- Path Analyzer
Results
- Delivered on member promise, offering relevant industry insights
- Developed personalized content
- Generated data and feedback to support future investments
- Used Knowledge Finder tool during pandemic to deliver webinars and content in lieu of annual conference
- Enabled access to various digital assets
- Provided access to wider audience

Platinum Solution Partner
Velir is a mid-sized digital agency founded in 2000. Velir has deep expertise in the Sitecore platform with more than 14 years of experience as a Sitecore partner. Velir works with clients to deliver some of the most complex and unique solutions on the Sitecore platform. Whether they are delivering world-class digital platforms for foundations, trade associations, healthcare organizations, financial services institutions, or global publishing companies they bring creative thinking and a user-centric mindset to each client.
Learn more about Velir Studios