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Challenge_1

Challenge

  • Replace legacy website technology with modern CMS that could support business growth
  • Extend offline store attributes to online digital experience
  • Personalize content by customer and store location
  • Post product availability and price for each destination
  • Add e-commerce capabilities for onsite pickup, delivery from store, and in the future direct to customer

Solution_2

Solution

  • Sitecore® Experience Platform™ (XP)
  • Sitecore® Experience Database™ (xDB) Cloud Edition
  • Sitecore® Commerce powered by Microsoft® Dynamics®

Result_3

Result

  • Seamless, high-quality online experience
  • Personalized product, service, and educational information
  • Integrated store search and social media imagery
  • Empowered store owners and locally engaged patrons (or “neighbors” as Pet Supplies Plus calls its customers)

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