Challenge
- Replace legacy website technology with modern CMS that could support business growth
- Extend offline store attributes to online digital experience
- Personalize content by customer and store location
- Post product availability and price for each destination
- Add e-commerce capabilities for onsite pickup, delivery from store, and in the future direct to customer
Solution
- Sitecore® Experience Platform™ (XP)
- Sitecore® Experience Database™ (xDB) Cloud Edition
- Sitecore® Commerce powered by Microsoft® Dynamics®
Result
- Seamless, high-quality online experience
- Personalized product, service, and educational information
- Integrated store search and social media imagery
- Empowered store owners and locally engaged patrons (or “neighbors” as Pet Supplies Plus calls its customers)