Challenges
- Respond to public inquiry for digital/web improvement
- Support vision to become a modern, world-class proactive regulator
- Rebuild digital presence with a new vision, strategy, legislation and overhauled services, systems, processes
- Improve the aging website which is the primary communication channel
- Deliver new guidance, advice and tools, support 1000s of citizens needing to comply with new laws
- Make the science-based, error-prone EPA Airwatch site more accessible to the public
- React swiftly to bushfire disaster and hazardous air quality
Solutions
- Sitecore Experience Manager (XM)
- Sitecore Experience Platform (XP 9.1)
- Sitecore Services
- Integrations include:
- Microsoft Azure PaaS
- Dell Boomi
Results
- Implemented a new, responsive website with a new insights-driven air quality solution, EPA AirWatch
- Gave citizens a modern, responsive website with real-time environment data and information
- Delivered critical data for bushfire crisis, quickly despite visits per minute skyrocketing, from 97 to 5K
- Received overwhelmingly positive feedback and became a beacon of trust

Platinum Solution Partner
Avanade is a Sitecore Platinum Solution and Hosting Partner with a global team of 27,000+ professionals includes digital strategists, designers, and services delivery experts. Their deep expertise includes delivering marketing content management (WCM), analytics, marketing automation, web optimization, and mobility solutions.
Learn more about Avanade