Challenge

• Maintain existing framework, but rebuild a new future-proof, responsive, stable platform
• Make information more accessible
• Create a better digital experience for users
• Replace existing SharePoint digital platform which was unreliable, unresponsive and nearing end of life
• Migrate, streamline high volume of content and online forms

Solution

• Sitecore Experience Platform (XP 8.2)
• Sitecore Experience Database (xDB)
• Sitecore Experience Manager (XM)
• Integrations include:
  • Microsoft Azure (SaaS)
  • TeamCity
  • Octopus

Result

• Delivered a new consumer platform incorporating knowledge base and services
• Provided distinct consumer and business pathways
• Achieved 99.6% uptime
• Ensured easy management of 1M+ visitors per week
• Achieved a WCAG AA website accessibility standard
• Delivered increasing customer satisfaction