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Challenge

  • Evolve to meet the shifting needs of today’s physicians
  • Portals need insight for constituents
  • Leverage digital channels for communication
  • Portal was not mobile-friendly
  • Limited personalization
  • Ineffective use of analytics

Solution

Result

  • Portal offers more effective management of patient care, claims and patient data
  • Manage and optimize content
  • Improve web analytics capabilities
  • Personalization functionality
  • Provides ability for further expansion

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