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Shurgard Self-Storage

Shurgard digitalized the physical storage rental process with Sitecore

Professionelle tjenesteydelser EMEA

Honorable Mention

Best Digital Experience Transformation
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About

Shurgard is the largest owner and operator of self-storage centers in Europe, active in both B2C and B2B. The company rents out storage space in over 240 locations in 7 countries. While its rental process can be initiated online (unit reservation), signing and paying contracts still primarily took place in-store. When the COVID-19 pandemic struck, Shurgard had to rapidly digitalize its rental process so that visitors could complete their storage unit rentals online (“e-rental”).

100%

contactless move-ins during COVID-19

60%

increase in move in through web channel

25%

of total web contracts done outside office hours

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Platinum Solution Partner

Working with Sitecore since 2006, The Reference has three Sitecore MVPs, has won numerous Sitecore awards, and can present 40+ active Sitecore customers. Their areas of expertise include web development, digital strategy, e-commerce, online marketing, analytics, CRM and marketing automation, mobile applications, branding and design.

Learn more about Тhe Reference