Challenge
- Increase online revenue
- Offer a best-in-class online shopping experience
- Unified and Offer personalized experiences across channels
Solution
- Moved onto Sitecore platform for faster load times and integrated systems
- Demand payment when reserving instore goods
- Create unified customer experience across channels
- Offer an online catalogue of over 1 million products
Result
- Revenue: +63%
- Search ROAS: 607%
- Conversion rates: +27%
- Transactions: +67%
- Increased contribution margin online to offline: +287% increase
- NPS increased to: 58
- Sessions: +32%
Platinum Solution Partner
Since 1998 IMPACT, one of the leading Nordic digital commerce specialists, has developed and executed advanced e-business, omni-channel and data driven marketing concepts and solutions for a large number of strong brands and companies.
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