Challenge
- Deploy new, user-friendly physician web portal
- Integrate medical library, forms, and referral resources
- Increase physician use of, and satisfaction with, communication portal and searchability
- Enable content changes without developer intervention
Solution
- Sitecore® Experience Platform™ (XP 8.2)
- Campaign management and marketing automation
- Mobile first
- Web Forms for Marketers
- Sitecore XP Active Directory module
- Sitecore® Experience Database™ (xDB)
- Sitecore® Email Experience Manager (EXM)
- Integrations
- Medical library; MEDLINE medical library
Results
- New portal functionality - personalized task manager, alerts and notifications, application catalog, calendar
- Supports physicians’ clinical efficiency
- Increased site traffic; physician satisfaction
Portal improves access, communication, and features
By giving user-friendly access to valuable information resources, the new Baptist Health portal supports physicians’ clinical efficiency — essential to increasing both patient face time and appointments. It also increases physician satisfaction. Site traffic has increased over the previous portal and feedback has been positive.
Silver Solution Partner
Element Blue is a global team of experts with a proven history of digital experience and mobile application solutions. The partnership with Sitecore combines a leading, world-class digital engagement platform with experts in consumer, dealer and employee-facing solutions. Headquartered in Houston, Texas, Element Blue reaches worldwide from offices in Canada, Dubai, Kenya, Peru, India, and Costa Rica.
Learn more about Element Blue