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DIGITAL EXPERIENCE FOR INSURANCE
Connect with the modern insurance customer
Consumer expectations have changed. Today, when consumers compare organisations that they want to do business with they do not judge a company based on its products or brand, they compare experiences. Everything now is available when and where they want it. They expect everything in real time and to be relevant to them.
Digital platforms are critical to powering these experiences. There has been a fundamental shift in the way insurance businesses need to interact with their prospects and customers. To stay relevant, you must become active in the customers digital life.