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CX TRENDS ACROSS INDUSTRIES

Prepare for the future of customer experience

Gain trends and tips to level up your martech stack no matter your industry.

Meet digital shifts with confidence

Thanks to the world’s rapid pivot to digital, today’s customer expects personalized and relevant brand experiences that meet their needs. Regardless of the industry, digital demands are increasing and the importance of centralized systems, omnichannel delivery, and brand differentiation are rising to the surface. Thirty percent of executives say that they plan to improve integration between customers’ online and offline experiences.

In collaboration with Econsultancy, Sitecore surveyed over 300 marketing executives across several industries to learn the challenges, successes, and tips for achieving optimized CX. Learn more with our resources below.

INFOGRAPHIC

Gauge priorities to reaching CX success

There are many factors to consider when leveling up your CX. From personalization to customer data, you should know how and when to prioritize each component to make your digital delivery successful.

Gain the key highlights from executives facing the same challenges you do.

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REPORT

Future-proof your way to CX success

How do you manage a hybrid customer experience and keep pace with ever changing digital trends? Understanding the digital marketing landscape and customer wants as a whole can be helpful in your digital transformation journey.

Gain the latest findings from an array of executives from many industries who share helpful trends and tips.

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