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CX TRENDS ACROSS INDUSTRIES
Gain trends and tips to level up your martech stack no matter your industry.
Thanks to the world’s rapid pivot to digital, today’s customer expects personalized and relevant brand experiences that meet their needs. Regardless of the industry, digital demands are increasing and the importance of centralized systems, omnichannel delivery, and brand differentiation are rising to the surface. Thirty percent of executives say that they plan to improve integration between customers’ online and offline experiences.
In collaboration with Econsultancy, Sitecore surveyed over 300 marketing executives across several industries to learn the challenges, successes, and tips for achieving optimized CX. Learn more with our resources below.