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The healthcare digital challenge

Transforming the digital experience to treat patients with care

Digital patient engagement

In this webinar, Paul Griffiths, CEO of Sitecore Solution Partner MedTouch, takes a look at the kind of fine-tuned personalisation essential for engaging with the customer with the most critical needs – the patient.

Watch the recording.
Merck & Co.

Merck simplifies multilingual research content delivery

Sitecore customer Merck needs to make a huge volume of multilingual, specialist medical content available to providers and patients worldwide on an ongoing basis. To that end, they’re using Sitecore, integrated with existing technology, to reduce the publishing cycle and enable translation and mobile delivery. The upgraded website is a winner of the 2018 Sitecore Experience Award for Best web content experience.

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Dignity Health eases patient and provider experience

With a recent focus on providing a positive, empowering experience to patients and consumers, Dignity Health set out to build a new web portal using Sitecore to ease appointment scheduling and finding a doctor. With personalised features, including relevant location mapping and provider search by symptoms, they provide a more compassionate, streamlined experience. The new web portal is a winner of the 2018 Sitecore Experience Award for Best use of Sitecore as a Digital Experience Platform.

View the case study.
Dignity Health

More healthcare industry customers


Rocky Mountain Health Plans

RMHP uses the Sitecore Experience Platform on Microsoft Azure to empower customers to compare and select plans, while simplifying website management and protecting sensitive data.

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Amerisource Bergen

Amerisource Bergen

Global pharmaceutical leader serving more than 50 countries improves the user experience, streamlines content management and unifies and empowers 24 business units across the organisation.

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Sunrise Senior Living

Sunrise Senior Living

Memory care provider personalises the experience for site visitors researching senior care solutions, easing an emotional and complex process and seeing 67% of leads become move-in opportunities.

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TelstraSuper case study


Australia's largest corporate retirement fund deployed a new public site and member portal on Sitecore Experience Platform and increased visits by 50% with a jump in self-service transactions from 100% to 300%.

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Bank of Central Asia

Bank of Central Asia

A leading commercial bank in Indonesia revamps its online experience for customers with Sitecore Experience Platform to enable rich personalisation across multiple channels.

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GE Healthcare Life Sciences

GE's healthcare business used Sitecore Experience Platform to enable a personalised, omnichannel digital experience for its life sciences customers to support research and increase customer spending by 21%.

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Take a closer look at the Sitecore Experience Cloud