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Manage a multichannel experience

Deliver a connected experience across each communication channel to engage in a conversation with customers that flows seamlessly from one channel to the next.

Omnichannel automation for continuous engagement

Today’s customers expect you to recognise them whenever they engage with your brand, no matter the channel or device. They also expect you to remember previous interactions and continue the conversation from one channel to the next. More than ever, marketers need to deliver one connected experience across channels and more relevant contextual marketing with every touch.

Features and benefits of one multichannel, connected platform

Along with content management and contextual intelligence, the Sitecore® Experience Platform™ (XP)’s omnichannel automation lets you orchestrate real-time interactions and automate responses and content based on how customers are interacting with your brand in the moment.

Email experience

When your email marketing works in tune with other marketing channels and can leverage contextual intelligence directly in real time, it’s easy to deliver the right email offers exactly when your most qualified leads want them.

Learn more about Email Experience Manager

Mobile web and applications

Engage customers wherever they are by offering a responsive and adaptive content experience optimised to their devices. Or, incorporate web content into mobile apps with the Sitecore® Mobile SDK for Android, iOS and Windows devices.

Learn more about the Sitecore Mobile SDK

Social marketing

Share content on Instagram, Facebook, LinkedIn and other social networks and measure the success of your paid social programs from one familiar Sitecore interface. Then use what you learn to personalise the conversation even further with Sitecore’s social media web content management integration.

Learn more about Sitecore Social Connect

Commerce and retail

Deliver a completely connected, personalised shopping experience that keeps visitors coming back for more. Sitecore helps you to unify marketing and eBusiness across the customer life cycle to drive greater lifetime value.

Learn more about Sitecore Commerce

Dynamic print

Print can be a powerful offline marketing channel that’s just as relevant and dynamic as online channels. Sitecore lets you use all your customer experience data to create, publish, target and deliver personalised print content—in context.

Learn more about Print Experience Manager

Non-Sitecore websites

Do you have websites that are not powered by Sitecore? No problem. You can still serve up tailored, relevant experiences on your non-Sitecore websites and track customer interactions to deliver one seamless, connected customer experience across channels.

Learn more about Federated Experience Manager

Zodiac supports its customer and dealer base with Sitecore® Email Experience Manager

We now can support all our campaigns easily and efficiently to provide a personalised and more engaged experience to stakeholders. We can generate and track the success of our activities and use metrics to support changes, where appropriate.
Eric Hill, senior online marketing manager, Zodiac
Learn more

How to buy

Our channel add-ons are priced individually, and some are free. Some are available to Sitecore XP customers only. Refer to individual pages for more detail, or contact our sales department.

Related resources

Commerce: It’s always personal

How context-driven commerce fuels sales growth.

Learn more

How to shape a mobile experience

Learn how to build apps for mobile customers with Sitecore using these seven best practices. 

Learn more

New reporting and more in Sitecore Email Experience Manager 3.3

Product marketer Eric Knutson blogs about what we launched in the latest EXM release.

Learn more

Sign up for a demo today!

Take a closer look at the Sitecore Experience Cloud