Manage a multichannel experience
Deliver a connected experience across each communication channel to engage in a conversation with customers that flows seamlessly from one channel to the next.
Omnichannel automation for continuous engagement
Today’s customers expect you to recognise them whenever they engage with your brand, no matter the channel or device. They also expect you to remember previous interactions and continue the conversation from one channel to the next. More than ever, marketers need to deliver one connected experience across channels and more relevant contextual marketing with every touch.
Features and benefits of one multichannel, connected platform
When your email marketing works in tune with other marketing channels and can leverage contextual intelligence directly in real time, it’s easy to deliver the right email offers exactly when your most qualified leads want them.
Mobile web and applications
Engage customers wherever they are by offering a responsive and adaptive content experience optimised to their devices. Or, incorporate web content into mobile apps with the Sitecore® Mobile SDK for Android, iOS and Windows devices.
Share content on Instagram, Facebook, LinkedIn and other social networks and measure the success of your paid social programs from one familiar Sitecore interface. Then use what you learn to personalise the conversation even further with Sitecore’s social media web content management integration.
Commerce and retail
Deliver a completely connected, personalised shopping experience that keeps visitors coming back for more. Sitecore helps you to unify marketing and eBusiness across the customer life cycle to drive greater lifetime value.
Print can be a powerful offline marketing channel that’s just as relevant and dynamic as online channels. Sitecore lets you use all your customer experience data to create, publish, target and deliver personalised print content—in context.
Do you have websites that are not powered by Sitecore? No problem. You can still serve up tailored, relevant experiences on your non-Sitecore websites and track customer interactions to deliver one seamless, connected customer experience across channels.
Zodiac supports its customer and dealer base with Sitecore® Email Experience Manager
Commerce: It’s always personal
How context-driven commerce fuels sales growth.
How to shape a mobile experience
Learn how to build apps for mobile customers with Sitecore using these seven best practices.
New reporting and more in Sitecore Email Experience Manager 3.3
Product marketer Eric Knutson blogs about what we launched in the latest EXM release.
Sign up for a demo today!
Take a closer look at the Sitecore Experience Cloud