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Virtual Marketer Exchange

Check out our free 2-hour virtual event that will help you to identify and break down the digital experience fundamentals.

Disponible bajo demanda

Foundational DX building blocks

Personalization is a critical component to delivering brilliant customer experiences, however it is a tactic erected on a foundation of data and content. By first securing the fundamental building blocks, you'll have the foundation to execute intelligent personalization strategies to then lead your customers along a guided journey, building trust and strengthening the relationship between them and your brand. 

Agenda

Opening remarks with host Jill Grozalsky
How to get started
Rebecca Mangan & Jacqueline Baxter will discuss the foundation for delivering a successful digital experience.
Measuring your impact
Megan Engard & Don Dutton look at why data is so important when trying to drive a more personalized experience.
Building blocks for success
Vicky Bednjacic & Jonathan Corley deep dive the core elements that make personalization possible.
Local panel
Regional experts will form a panel to discuss where personalization has failed in the past and how to learn from other brand's mistakes.

Register to watch on demand

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Presenters

Jonathan Corley

Director of Experience Strategy, Customer Transformation

Sitecore

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Jacqueline Baxter

Director, Content Experience Design & Strategy

Sitecore

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Don Dutton

Associate Digital Strategist, Business Value & Strategy ​

Sitecore

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Megan Engard

Senior Marketing Technology & Enablement Manager

Sitecore

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Rebecca Mangan

Head of Business, Value & Strategy, APJ

Sitecore

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Sitecore

Sitecore Staff

APJ panel

The pitfalls of personalization and how to avoid them

This session will educate and inspire as our partners share insights on the personalization process including the importance of data and content for personalization execution, why attempts at personalization often fail, what often gets overlooked during the planning phase and, most importantly, what can be done to avoid those pitfalls early on.

Troy Outtram

Partner

Deloitte Digital

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Eric Orton

Executive Technology Director

AKQA

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Jonathan Holcombe

General Manager

Switch IT

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EMEA panel

Look beyond features and functions for personalisation success

The promise of personalisation is nothing new – we know that companies with a successful personalisation strategy succeed in acquiring and retaining customers, and rank higher in customer satisfaction scores. So why do so many companies struggle to make it work for them? Without a strategy, even the best tools can fail to deliver the results. Hear from specialist panelists in digital marketing to learn why a structured plan and a defined process are critical, and how data is the cornerstone of a successful personalisation strategy.

Sitecore

Sitecore Staff

Jacqueline Baxter

Director, Content Experience Design & Strategy

Sitecore

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Herb van der Raad

Director of Consulting

Wunderman Thompson Technology

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Alex Reekie

Head of UX/UI & Product

WM Reply

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Americas panel

The pitfalls of personalization and how to avoid them

This session will educate and inspire as our partners share insights on the personalization process including the importance of data and content for personalization execution, why attempts at personalization often fail, what often gets overlooked during the planning phase and, most importantly, what can be done to avoid those pitfalls early on.

Samantha Goble

Vice President, Client Services and Sitecore MVP

XCentium

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Jonathan Price

VP, Digital Experience Platforms

Americaneagle.com

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Kevin Schofield

Director of Digital Marketing

Verndale

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Hosted by

Sitecore

Sitecore Staff

Thank you to our supporting partners

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