Sitecore Experience Awards

Adani-Log

Adani

SEA category: Most impactful human connections in a changing world.
Project brief

Adani is managing around 50K visitors a day to its energy business portal and is making it faster and easier for customers to access content and self-service tools.

About

Adani

Energy

AP

Products

Salesforce

XP

Connectors

XM

CHALLENGE

Consolidate over 30 websites onto one platform, unify management and maintenance

  • Support one of Adani’s key sites - Adani Electricity, one of India’s largest energy suppliers
  • Improve customer access to content and self-service functionality
SOLUTION

Solutions used

  • Sitecore Experience Manager (XM)
  • Sitecore Experience Platform (XP 9.0)
  • Sitecore Experience Database (xDB)
  • Sitecore Experience Accelerator (SXA)
  • Sitecore Email Experience Manager (EXM)
  • Path Analyzer
  • Sitecore Marketing Automation
  • Sitecore Experience Analytics Tools - xAnalytics
  • Sitecore Services
  • Integrations include:
    • Microsoft Azure PaaS
    • SAP
    • Salesforce
    • Payment gateways
OUTCOME

Delivered traffic of around 50K users daily

  • Reduced bounce rate to approximately 10%
  • Enabled seamless integration with subsites and business applications
  • Handled 20K online transactions a day with 99.9% uptime
  • Made registering, viewing account details, paying bills easier for customers
  • Improved content rollout
  • Provided better analytics for improving email campaigns
See the project
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Advaiya Solutions

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