Sitecore Experience Awards

Eisai

SEA category: Most impactful human connections in a changing world

Honorable Mention

Project brief

Eisai, a global pharmaceuticals company, showcases an agile, modern digital marketing system, creating new experiences for its patients and customers.

About

Eisai

Healthcare and Life Sciences

Products

XP

XM

CHALLENGE

Build a digital platform to aid communication with patients

  • Consolidate all product-and-information-led websites and microsites to a central platform
  • Create immersive experiences that maintain and extend brand equity with a common set of campaign patterns and assets
  • Transform from fire-fighting problems to proactively thinking ahead
  • Standardize approach and methods across web platform
  • Modernize platform to include missing features
  • Coordinate measurement and optimization
  • Introduce reusable components across all business units to reduce duplication of effort
SOLUTIONS

Sitecore Experience Platform (XP 9.1)

  • Sitecore Experience Manager (XM)
  • Sitecore Experience Accelerator (SXA)
  • Integrations include:
    • FICO
    • Intelligent Automation
    • AWS Cognito
    • Alexa
OUTCOME

Developed a flexible system to address the needs of multiple brands across multiple geographies

  • Modernized digital marketing platform to enable seamless communication with patients
  • Standardized all brand websites with control from a single platform
  • Created economies of scale with effective reusability
  • Implemented standards for marketing agencies to follow
  • Increased website speed to market with in-house control and reduced agency fees
  • Offered agility to deal with parallel and changing drug priorities
  • Ensured compliance with global complex regulatory guidelines
Avanade

Avanade

Delivering the best customer experiences on the world's most trusted cloud platfrom