SITECORE EXPERIENCE AWARDS

RDW

Project brief

RDW is the Netherlands Vehicle Authority and is tasked with licensing vehicles and vehicle parts, supervision and enforcement, registration, information provisioning, and issuing documents.

About

RDW

Government

Products

XP

XM

CHALLENGE

Maintain existing framework, but rebuild a new future-proof, responsive, stable platform

  • Make information more accessible
  • Create a better digital experience for users
  • Replace existing SharePoint digital platform which was unreliable, unresponsive and nearing end of life
  • Migrate, streamline high volume of content and online forms
SOLUTION

Solutions used

OUTCOME

Delivered a new consumer platform incorporating knowledge base and services

  • Provided distinct consumer and business pathways
  • Achieved 99.6% uptime
  • Ensured easy management of 1M+ visitors per week
  • Achieved a WCAG AA website accessibility standard
  • Delivered increasing customer satisfaction
See the project
Valtech

Valtech

Valtech is the experience innovation company.
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