Shurgard Self-Storage
Shurgard digitalized the physical storage rental process with Sitecore
Honorable Mention
Best Digital Experience Transformation
100%
contactless move-ins during COVID-19
60%
increase in move in through web channel
25%
of total web contracts done outside office hours
Project brief
Shurgard is the largest owner and operator of self-storage centers in Europe, active in both B2C and B2B. The company rents out storage space in over 240 locations in 7 countries. While its rental process can be initiated online (unit reservation), signing and paying contracts still primarily took place in-store. When the COVID-19 pandemic struck, Shurgard had to rapidly digitalize its rental process so that visitors could complete their storage unit rentals online (“e-rental”).
About
Shurgard Self Storage
Professional Services
EMEA
Products
XP
SOLUTION
- Sitecore® Experience Platform™ (XP)
- Sitecore Experience Database™ (xDB)
- Sitecore Email Experience Manager (EXM)
The Reference Belgium
The Reference Belgium
The Reference and Sitecore - Together towards lasting momentum.