Southern Cross Travel Insurance
Southern Cross Travel Insurance improved CX and increased efficiencies with Sitecore
Honorable Mention
Best Digital Experience Transformation
13%+
increase in pages per session
17.1%
reduction in bounce rate
Project brief
Southern Cross Travel Insurance (SCTI) has nearly 40 years of experience looking after "Kiwi" travelers, and over 10 years’ experience working with Australian travelers. Datacom helps customers and communities navigate the complexity of the world by connecting people and technology to solve challenges. For SCTI, Datacom’s mandate was to improve speed to market, increase operational efficiencies, and elevate the customer experience.
About
Southern Cross Travel Insurance
Financial Services
APJ
Products
XP
SXA
Managed Cloud
SOLUTION
Solutions used
- Sitecore® Experience Platform™ (XP)
- Sitecore Managed Cloud
- Sitecore Experience Accelerator (SXA)