SITECORE FOR RETAIL

Deliver captivating customer experiences– anytime, anywhere

Bridge the gap between online and offline retail with intelligent content and personalized, channel-less customer experiences that drive conversions and loyalty.
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HELPING LEADING RETAIL BRANDS

Create personalized experiences that span all channels

With shopper behavior changing rapidly, today's retailers need to innovate to stay competitive. Every retail business has unique opportunities to deliver exceptional customer experiences in-store and online. By meeting your customers where they are and making channel-less commerce a reality, retailers can successfully boost sales and win customer loyalty.

Future-proof your ecommerce strategy

Drive customer engagement

Powered by Sitecore, Bachman’s is using a cloud-native SaaS platform to deliver standout online experiences. The seamless ordering and fulfillment process has seen Bachman’s customers spend 11.47% longer on the website, with first-time website users increasing by 14.63%. Bachman’s has realized a 9.92% improvement in website conversion rates, with average order values growing by 6.31%.
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Transform conversion rates

Driven by Sitecore, JD Finish Line delivers seamless, personalized experiences at every customer touchpoint, on any device including both the JD Sports and Finish Line apps. These initiatives have resulted in double digit increases in conversion rates, while average revenue by return visit has risen by 22%.
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Increase revenue

Two weeks after implementing Sitecore Discover preview search and recommendations, Big Lots began to see a substantial return on their investment. Conversion rates increased by 53%, site revenue increased by 61%, while revenue per visit increased by 45%.
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Deliver value across your teams

FOR MARKETING TEAMS

Bring the in-store experience online

Drive conversions and loyalty with impactful, personalized customer experiences.
FOR OPERATIONS TEAMS

Enhanced performance

Streamline processes and workflows to reduce spend and improve efficiency.
FOR TECHNOLOGY TEAMS

Flexible, rapid deployment

Deliver the latest campaigns and promotions at lightning speed using an agile approach.

Driving valuable results for our clients

40%

content management improvement for Klépierre.

13%

increase in revenue per visit for site search with Ascena Retail Group.

20%

improvement in the number of customers for Bridgestone.

116.8%

improvement in online revenue for Cracker Barrel.

Frequently asked questions

01.

What are the latest trends in the retail industry?

Omnichannel retail, social commerce, sustainability, and experiential retail are all growing trends in the retail space. As interest in artificial intelligence (AI) and machine learning (ML) grows, more retail brands, including juggernauts like Amazon, IKEA, and Walmart, department stores like Macy’s, retail stores like Best Buy and Costco, and supermarkets such as Albertsons are looking to new technologies for greater personalization and to improve the omnichannel retail experiences that customers increasingly expect.