SITECORE FOR TRAVEL AND HOSPITALITY

Incredible travel and hospitality experiences start with incredible digital experiences

With the right technology on board, travel and hospitality companies can deliver best-in-class customer experiences at every point of the customer journey.
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Create memorable experiences that drive customer loyalty

Today’s consumers demand more from hospitality brands than ever before – from airlines to cruise lines and hotels, the guest experience is now of paramount importance.

By leveraging technology that streamlines revenue management, optimizes initiatives, and creates impactful, connected experiences across multiple channels, hospitality companies can deliver exceptional customer experiences.

Achieve a competitive edge with innovative solutions

Scale globally

Michelin Experiences is reducing time to market for restaurant images from days to minutes with Sitecore Content Hub. With more effective image and translation management, Michelin now has the scalability it needs to support global growth as it expands its esteemed restaurant reviews into new countries.
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Transform performance

Scenic is streamlining content management and optimizing content delivery across its three ocean, river, and land tour brands in six markets and multiple languages. Improvements to the web infrastructure and data handling have resulted in better web performance with 1,200% faster page load speeds. The composable Sitecore platform speeds content creation by 40% and has driven site visits up by 42%.
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Deliver useful, relevant experiences

Using a Sitecore-based composable stack, United Airlines has transformed its digital signage solution, delivering personalized self-service information to up to 36 million travelers a year. Seamless integration with associated applications like booking and flight systems means real-time information is displayed on digital signs throughout airports. Travelers get the right content at the right time, simplifying and expediting the check-in, customs, and security processes.
Boeing 777 jet aeroplane landing from bright twilight sunset sky. A conceptual look at air travel with lots of copy space.  More aircraft here.

Deliver value across your teams

FOR MARKETING TEAMS

Drive engagement with first-class experiences

Create and deliver standout online and offline travel experiences that drive engagement and customer loyalty.
FOR OPERATIONS TEAMS

Streamline existing processes

Transform productivity and efficiency with solutions that set you up for success.
FOR TECHNOLOGY TEAMS

The power to build with agility

Rapidly adapt to challenges, integrate seamlessly with applications, and respond with the most effective solutions possible.

Driving valuable results for our clients

52.5%

increase in new site visits for Destination Gold Coast.

50%

faster go-to-market timelines for Miral.

49%

increase in returning visitors for Mandarin Oriental.

23%

improvement in Google Lighthouse scores for Kerzner.

Frequently asked questions

01.

How does technology positively impact the travel and hospitality industry?

Technology plays an important role in enhancing convenience, personalization, sustainability, and security for leisure travel customers, the tourism industry, and travel and hospitality companies. From Canada to Australia to Singapore and the Middle East, technology has streamlined communication and improved staff service and check-in convenience.