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ENSURE CX SUCCESS
Customer Hub
Everything you need for success with your investment
Your success is our success
Find everything you need to facilitate your Sitecore experience, from how to access Training and Support, to details about Professional and Partner Services. Explore easy access to product resources, linking you to the most requested information and our FAQ section will help you get your queries answered quickly.
Sitecore Learning
Whether you are a new or existing customer looking to deepen your skills and knowledge, find out about our comprehensive learning solutions. Log in to the portal to view our Complimentary Essential Training series to get started.
- Sitecore Learning Overview
- Register/Login to the Learning Portal
- Learning Catalog by Product
- Sitecore Certification Program
Contact the Learning team to find out more about your options: [email protected]
Technical Support
Our team provides world-class technical support to help you resolve issues quickly and ensure the ongoing success of your projects.
- Support Program Overview
- How to Access the Support Portal
- Login to the Support Portal
- Support Level Agreements
- Product Support Lifecycle
Having difficulty getting access? Please contact [email protected].
Resources and Communities
Access resources to help you widen your Sitecore knowledge and connect with like-minded communities to enhance your experience.
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For Developers
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For Marketers
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For All
Frequently asked questions
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Who do I speak to about my renewal or contract?
The best person to speak to is your Account Representative who will be able to advise you on the next steps for your renewal. -
How do I find out who my Account Representative is?
If you’re not sure who to speak to at Sitecore, send us a message via the Contact Us page and the right person will get back to you. -
When does my Sitecore product support end?
You can view the Product Support Lifecycle here.
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How do I view what Product training is available?
Please visit the Learning catalog here.
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How do I create a Sitecore Profile?
Your Sitecore Profile is used to login to our Learning portal, Support portal and Community page. Create your account here.
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How can I provide insights on my product experience?
Our Product team want to hear directly from you to deliver the best experiences. Register to be a part of the Sitecore Collaborative Program