Challenges

• Provide comparable customer experience as big online retailers like Amazon
• Consolidate websites and customer views to provide a consistent brand message across markets
• Disconnected data and lack of insight
• No internal web developers

Solution

• Sitecore® Experience Platform™ (XP)
• Sitecore Commerce
• 14 integrations with various vendors for a holistic view of business performance

Results

• Organic e-commerce growth
• Easier checkout, improved order and delivery accuracy, and reduced phone calls to customer service
• Consolidated platform eases content management for over 80 markets in 23 languages
• Growth in average order, number of orders per year, and number of items in each cart