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Challenges_1

Challenges

  • Develop a platform to support advanced features
  • Improve mobile experience
  • Use responsive design patterns to ensure optimum experience
  • Build extensions to ERP platform in concert with thoughtful user experience
  • Capture detailed inventory and fulfillment information
  • Include virtual inventories of suppliers and vendors
  • Expand search interface
  • Design search technology to drive dynamic elements on the site
  • Decrease IT support for updates

Solution

Solutions

Result

Results

  • Implemented >35 integrations including payment vendors, marketing and sales
  • Migrated entire IT infrastructure to Azure
  • Increased sales on 2019 Black Friday (compared to the previous year)
  • Boosted mobile revenue
  • Grew sales of in-stock items
  • Raised average online order value
  • Increased website conversion
  • Improved business agility
  • Enhanced performance especially under heavy traffic and sales volumes during COVID-19
  • Informed customers of store status amid pandemic using geolocation feature

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Platinum Solution Partner

Avanade is a Sitecore Platinum Solution and Hosting Partner with a global team of 27,000+ professionals includes digital strategists, designers, and services delivery experts. Their deep expertise includes delivering marketing content management (WCM), analytics, marketing automation, web optimization, and mobility solutions.

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