Challenge
- Add new customers
- Retain current customers moving to new locations
- Increase customer value and loyalty
Solution
- Implement scalable, dynamic, personalized customer experience platform
- Combine new and existing customer data to generate more precise, customized product recommendations and pricing
- Introduce new products and services based on customer interactions
Result
- 24% increase in average weekly number of new customers
- 8% increase in new customer conversion rate
- Average Net Promoter Score of 44
Gold Solution Partner
Cucumber, a Sitecore Gold Solution Partner, has a proven track record in successfully designing and developing internationally focused content managed websites for national and international brands.