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Challenge_1

Challenge

  • Add new customers
  • Retain current customers moving to new locations
  • Increase customer value and loyalty

Solution_2

Solution

  • Implement scalable, dynamic, personalized customer experience platform
  • Combine new and existing customer data to generate more precise, customized product recommendations and pricing
  • Introduce new products and services based on customer interactions

Result_3

Result

  • 24% increase in average weekly number of new customers
  • 8% increase in new customer conversion rate
  • Average Net Promoter Score of 44

Cucumber

Gold Solution Partner

Cucumber, a Sitecore Gold Solution Partner, has a proven track record in successfully designing and developing internationally focused content managed websites for national and international brands.

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