Technical Account Manager (TAM)
Technical Account Managers (TAM), from Sitecore Services, drive technical success by involving domain experts in the planning and executions of their investments.
Working directly with the customer or the partner as a single point of contact for a Sitecore product, TAMs drive technical quality, decision making, and project success.
Not sure which Services option is best for you?
Sitecore offers tailored Services based on your unique business goals. Which features are most important to you? See our comparison chart below.
Sitecore offers tailored Services based on your unique business goals. Which features are most important to you? See our comparison chart below.
Expert
TAM
Premier
Expert
TAM
Premier
Customer portal
Implementation & solutions questions
Troubleshooting
New feature education
Product validation
Access to other Sitecore resources
Technical solutions review
Architect assistance
Migrations readiness review
Dedicated office hours
Dedicated Services professional
Dedicated consulting team
Regular business reviews
Initial implementation