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CITIZEN EXPERIENCE FOR GOVERNMENT

Experiences with purpose makes a better government

Explore how to leverage technology to deliver experiences with purpose.

Invest in digital transformation to deliver citizen-centric service

Citizen expectations have changed. In an ever increasing digital-first world, the connected citizen expects personalised and engaging experiences like they receive from Netflix and Amazon. At the same time, citizens rely on government more than ever for accurate information across all channels. The right messages to the right people at the right time over the right channel can save, change, and improve lives.

Effective content and communications are critical when building trust with citizens. Government organisations needs to provide fast and accurate information at all times — especially as part of crisis management. But organisations are often hampered by multiple disjointed systems, convoluted processes, and a lack of automated workflows approvals. All of which make generating and distributing content and up-to-date information difficult. This can have a detrimental impact on citizens lives.

Connected citizens expect great experiences

Improving customer experience can drive better critical outcomes for government agencies. Discover the trends driving digital transformation in across ANZ and what’s possible with Sitecore.

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On-demand webinars

Digital business models for Government

How Sitecore powers digital transformation for government.

Content lessons from a crisis

Be transparent, proactive and collaborative using content

Citizen engagement for local councils

Examine ways to meet the digital expectations of citizens.

Overcoming communication challenges

Discover how to deliver effective digital experiences to amplify trust.

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DATA SHEET

Content management for government communication teams

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BROCHURE

Personalising the citizen experience with Sitecore

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Deliver experiences with purpose

Digital experience maturity self-assessment

Identify the current state of your DX capability.

The definitive guide to digital transformation

Learn why digital transformation matters now.

The rise of the headless CMS

Headless CMS architecture is foundational to addressing today’s content challenges. It means you can easily create and manage more things and deliver them to more places.

Explore why it is becoming more popular and why you should consider adopting this solution for your business.

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Customer success stories

EPA Victoria

Providing citizens a modern, responsive website with real-time environment data

Department of Defence

How the DoD built its own social network.

CSIRO

Transforming internal communications with a personalized intranet.

Our customers

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