Securing the citizen experience
Government CX leaders weigh in on secure customer experiences
For federal government agencies, security is an essential requirement in addition to keeping up with citizen expectations, but balancing security and experience can be a challenge.
“We get in front of challenges by baking security in first…we must start the conversation from the very beginning of the customer journey.” – Francisco Salguero, deputy CIO, USDA
Watch the Sitecore digital webcast, hosted by Government Executive, to hear leading government CX leaders discuss the importance of:
Protecting personal data captured at each interaction
Utilizing a single, integrated platform to bake in security
Providing the right information to website visitors, at the right time
Fill in the form to view the Securing the Citizen Experience webcast.
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About the presenters
Co-founder and Chief Strategy Officer, Sitecore Content Hub