The California Department of Water Resources’ Intranet offers employees a way to connect, find colleagues and learn about the goings-on within the organization.
Sitecore Experience Awards
Department of Water Resources
SEA category: Most impactful human connections in a changing world
Challenges
- Build a new Intranet
- Create an employee-centric design
- Allow employees to connect
- Integrate with other tools and applications
- Provide personalization
- Make search and browsing simple
Solutions
- Sitecore Experience Platform (XP 9.0)
- Sitecore Experience Database (xDB)
- Path Analyzer, Sitecore Experience Analytics Tools -xAnalytics
- Integrations include:
- Azure Active Directory
- SSO
- C-Cure
Results
- Developed an effective communication medium
- Designed information architecture based on employee needs
- Built a simple, intuitive interface
- Created social feature ShoutOut
- Established a ServiceHub for forms from the Service Desk
- Implemented a People Search for employee information
- Increased number of visits, relevant searches
- Improved employee engagement
Gold Solution Partner
SymSoft is a digital agency with deep roots in Sitecore engineering. We help clients use Sitecore XP to personalize their customer experience, at scale. We provide end-to-end solutions with inhouse expertise.
Learn more about SymSoft Solutions
