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Shurgard Self-Storage

Shurgard digitalized the physical storage rental process with Sitecore

Professional Services EMEA

Menzione d'onore

Migliore trasformazione dell'esperienza digitale
Image of Shurgard Self Storage Home Page

Informazione

Shurgard is the largest owner and operator of self-storage centers in Europe, active in both B2C and B2B. The company rents out storage space in over 240 locations in 7 countries. While its rental process can be initiated online (unit reservation), signing and paying contracts still primarily took place in-store. When the COVID-19 pandemic struck, Shurgard had to rapidly digitalize its rental process so that visitors could complete their storage unit rentals online (“e-rental”).

100%

contactless move-ins during COVID-19

60%

increase in move in through web channel

25%

of total web contracts done outside office hours

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Platinum Solution Partner

Working with Sitecore since 2006, The Reference has three Sitecore MVPs, has won numerous Sitecore awards, and can present 40+ active Sitecore customers. Their areas of expertise include web development, digital strategy, e-commerce, online marketing, analytics, CRM and marketing automation, mobile applications, branding and design.

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