Healthcare Experience Accelerator
Elevated patient experiences lead to enhanced care outcomes.
Introducing the Healthcare Experience Accelerator: Avanade and Sitecore unite to deliver personalized, engaging, and seamless healthcare experiences effortlessly.
Sitecore Experience Manager
Sitecore Content Hub
The Healthcare Experience Accelerator shapes seamless patient experiences, driving acquisition, cost reduction, and loyalty, while prioritizing top-quality care. We enable patients to access relevant information easily, streamline appointments and onboarding, deliver personalized post-care content, develop telemedicine platforms, and leverage AI and machine learning to enhance care quality.
Combining Avanade's expertise and Sitecore's cutting-edge tools, our comprehensive solution harmonizes platforms, automations, and integrations for elevated patient care. Accelerate success with marketing tools, cloud platforms, synchronized systems, personalized engagement, and context-appropriate communications.
This is the future of healthcare consumer experiences. Unlock it with our Healthcare Experience Accelerator, achieving unparalleled patient attraction, engagement, and empowerment. The time for transformative healthcare innovation is now.
Designing responsive patient care
Anticipate and meet patient needs throughout the healthcare consumer experience, using data to understand the journey they take with your brand.
Marketing and patient acquisition: Tailor content based on patient journey data. Offer a seamless UX for online or in-app appointment scheduling.
Patient check-in and admission: Streamline appointments to reduce staff workload. Create a seamless scheduling experience for patients.
Care delivery and patient interactions: Empower frontline staff with real-time data for personalized care. Enable personalized interactions and care for patients.
Check-ups and personalized patient support: Improve access to care providers from home. Provide personalized health information for patient empowerment.
Effective digital transformation delivers significant benefits by getting the patient experience right
Better engagement rates
Patients are more likely to engage when the experience is interactive and supports the devices they use every day.
Enhance your brand reputation
The overall opinion of your brand will improve if you can deliver ever-improving patient experiences at scale.
Increase patient loyalty
Patients are more likely to return to your brand if you continually meet and exceed experience expectations.
Extract more value from investments
Get long-term ROI with platforms that offer the ability to evolve and grow with your business requirements.
Achieve operational efficiencies
Reduce costs and make resources more productive by making patient processes more efficient.
Grow revenue faster
Patients are prepared to pay more for better experiences, so if you can deliver you can realize greater revenue growth.
Patient Experience Accelerator deliverables and work products
Our dynamic, holistic approach empowers your organization to adapt to the evolving needs of healthcare consumers.
Develop a comparative benchmarking study to expand your competitive knowledge around patient experiences.
Generate up to four mindset deliverables to understand how patient personas view the value of digital healthcare experiences.
Build up to four unique patient journey maps to identify and define the moments that matter for a patient considering care.
Craft a compelling creative brief to inspire an innovative approach to the patient’s digital front door to care.
Ideate a vision of success for healthcare consumers to document a North Star for your organization’s approach to the digital front door experience.
Capture a list of requirements for features and functionality grouped around an agile and iterative roll out to bring our ideas to life.
Produce a high-level roadmap to document how our journey to the ideal digital front door to care will unfold over time.
Agile project plan
Create a detailed, agile project plan as the last step before we embark on the execution of design and build phases together.