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Challenges_1

Challenges

  • Replace a clunky platform that had disconnected technical components
  • Repair a broken content management system
  • Upgrade both site design and infrastructure
  • Deliver a seamless end-to-end customer experience across all devices, powered by marketing data
  • Make it easier and faster to create content

Solution

Solutions

Result

Results

  • Gained a 360-degree view of customers
  • Delivered new and individualized experiences to customers
  • Made it much easier to find relevant content with an improved user interface
  • Reduced labor-intensiveform filling
  • Cut time and technical skills required to manage and create content, from three hours to just five minutes
  • Used marketing data (e.g. audience insights,traffic volumes, campaign KPIs) to drive further improvements
  • Received outstanding survey feedback from customers and employees for livelier and faster user journeys

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Platinum Solution Partner

Avanade is a Sitecore Platinum Solution and Hosting Partner with a global team of 27,000+ professionals includes digital strategists, designers, and services delivery experts. Their deep expertise includes delivering marketing content management (WCM), analytics, marketing automation, web optimization, and mobility solutions.

Learn more about Avanade Platinum Solution Partner? Learn more about Avanade

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