Challenges
- Completely rebuild company intranet to better serve growing global workforce’s needs
- Enhance global/local experiences
- Replace outdated back-end system, improve content authoring experience
- Merge multiple internal sites, of varying sizes, into one unified experience
- Increase accuracy, efficiency of site search results
- Implement a fully mobile-optimized site
- Transition from three sites with different language standards into one, unified site that supports multiple languages
- Personalize and enable end-users to engage with content
- Create a site structure that better reflects the organization and brand
Solution
- Sitecore Experience Manager (XM 8.0)
- Hosted on Microsoft Azure (PaaS)
- Integrations:
- Lionbridge for translation
- Coveo for search
- Analytics (GA + Tag Manager)
- Meltwater, Investis, Weather, Facebook, Twitter
- Outlook (Microsoft Graph)
- Workday for HR management
- BrainJocks (template pack + commenting/liking)
- AppDynamics for application performance monitoring
- Widen for digital asset management
Results
- Associates finding what they need faster as indicated by 3% increase in overall traffic sessions, 12% decrease in pageviews, and lower bounce rates
- Significant increase in sessions by geo, incl. +344% sessions, -26% bounce rate in Germany, and +321% sessions, -37% bounce rate in China
- 58% higher engagement with global news content by driving traffic through personalized, dynamic home page feeds
- Increased posting of content on the intranet, corresponding to 5X higher employee engagement with dynamic news feeds
Results from 3-month period after initial launch
Platinum Solution Partner
Perficient is a Sitecore Platinum Solution Partner, working with Sitecore since 2003 to create exceptional customer experiences. We blend the best of both worlds – the innovation and imagination of a digital agency coupled with the strategic insights and technical capabilities of our established consultancy, Perficient.
Learn more about Perficient
