SKG delivers superior digital experience with Sitecore
With 46,000 employees in 370 production sites across 35 countries, Smurfit Kappa Group (SKG) is one of the leading providers of paper-based packaging solutions in the world.
To support its digital ambitions, SKG sought to create a world-class digital communications, sales, and marketing platform – one that would enable SKG and its divisions to deliver a seamless and tailored digital experience to all stakeholders (investors, clients, partners, customers, and prospects, etc.) across the globe.
Designed and implemented in less than three months, the GDPR-compliant site delivers a personalized, experience to all customers, underpinned by a secure and scalable cloud-based infrastructure. Product catalogues are SEO-optimized and easy to navigate, and the site connects customers with the sales team at every opportunity.
Furthermore, the corporate team has trained marketing teams in various countries to set up campaigns, landing pages, and microsites using Sitecore. These marketers can now analyze customer activity and use data to continually test and improve the online experience.