Avanade

Why choose Avanade

Is your brand future-ready, or do you need help to transform?

Knowing where to start is key. Avanade believes that CX + WX = #humanimpact of technology. That customer experience must go hand-in-hand with workplace experience enhancements in order to sustain competitive advantage.

Avanade’s 19-year history of delivery excellence brings together strategy and change consulting, design, technology and data science talent to execute. Avanade helps you scale fast, overcome complexity, automate and yield results from your marketing technology by connecting content, campaigns, customer insights, CRM, cloud and commerce systems.

Avanade began as a joint venture between Microsoft and Accenture and today are powered by more than 35,000 professionals with an enormous talent community of Sitecore experts. Avanade has helped over 250 Sitecore clients in 21 countries achieve better business outcomes. As Sitecore’s first-ever global Platinum Solution Partner, Avanade understands the intricacies of the platform, and how it integrates and enhances your brand experience throughout the customer lifecycle. Together with Sitecore, Avanade helps clients envision and implement modern, cloud-based brand experiences that set new standards for brand differentiation and disrupt industries with innovation.

Award-winning clients

Avanade's global Sitecore award-winning clients span industries from utilities to sports and entertainment, oil and gas, and beyond.

Here are some highlights:

• Open Universities Australia - Avanade helped OUA access a 360-degree view of its customer base, which increased web leads by 249% and enrollment by 66% compared to the prior year. (* Winner of Australia and New Zealand Sitecore Ultimate Experience Award 2018 – Best Business ROI)
• Volvo Cars - Avanade helped Volvo Cars achieve a 7% increase in global sales compared to the prior year, and a 48% growth in customers using its online car configurator. (* Winner of EMEA Sitecore Ultimate Experience Award 2018 – Best Use of Sitecore as Digital Experience Platform)
• Philippine Airlines - Avanade and Accenture helped PAL increase page views by 132% and web users by 80% to rank as one of the world’s 10 most improved airlines. (* Winner of Greater Asia Sitecore Ultimate Experience Award 2018 – Best Business ROI)
• Merck & Co, Inc. - Avanade helped Merck Manuals serve over 14 million global user sessions a month. (* Winner of Sitecore Experience Award 2018 – Best Web Content Experience, North America)

Avanade and Sitecore advantage

• Innovating for the Future – We can deliver, manage and bill Sitecore solutions as a completely managed service for digital business enterprises. Every company comes into its digital journey at a different stage. Our Sitecore-certified professionals and solution experts help you innovate for the future by helping you articulate and realize your digital customer experience destination.
• Digital Strategy and Advisory
  Our digital strategies connect talent, design and technical innovation. It starts with understanding and redefining your marketing vision and objectives, then prioritizes goals and creates cohesive plans to establish user-centric experiences that propel your business forward.
• Digital Innovation Studios for Enterprise Scale
  With 15 Digital Innovation Studios around the world, we can help you find the right service model and manage your digital platform, marketing strategy, content and analytics. In addition to our 900+ Sitecore Certified Developers,10 Sitecore MVPs and over 1,300 Sitecore consultants, we bring the expertise of 700 UX professionals and 40 LUMA Human-Centered Design practitioners. We help you accelerate your time to market, anytime, anywhere.
• Managed Services for Marketing
  With access to Avanade’s deep expertise and knowledge in delivering marketing web content management (WCM), analytics, marketing automation, personalization, commerce and web optimization, you can focus on delivering the best customer experience without interruption on premises, in the cloud or as a managed service.
• Digital Marketing Analytics
  Knowing your customers is just the start. Great analytics, paired with machine learning and AI, can drive great customer experiences at scale. By creating a lifecycle of data that connects people and process with business strategy, real-time recommendations are born. We customize the data solutions that will help you be more successful.
• The Best of Microsoft
  As Microsoft’s Alliance Partner of the Year, largest Azure partner and leading provider of Microsoft enterprise technologies (Dynamics 365, SharePoint, SQL, Analytics and Mobility Solutions), Avanade’s expertise in cross-mobility solutions helps enterprises deploy rich mobile experiences to every device and platform.

For more on creating your digital customer experience with Avanade and Sitecore:

• Learn more about Avanade
• Learn more about digital marketing
• Learn more about our network of Digital Innovation Studios
• Read our joint research about CX and connected martech