GUIDE
The path to personalization for hospitality
How to get started on the road to smarter bookings and ticket purchases
A framework for quick wins in hospitality
Hospitality organizations looking to gain bookings and boost ticket sales need to meet and exceed a guest’s expectations in order to succeed. Our workbook outlines the steps to take to start personalizing successfully, including guidance on how to:
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Define objectives and goals
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Prioritize digital goals and assign values
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Prioritize key customer segments
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Identify available data inputs
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Map data inputs to content components to start personalizing customer experience
Fill in the form to download the guide, “Hospitality workbook: Path to personalization”, and start raising your personalization game.