Table of contents

Table of contents

Quick insight

SBOS has worked with hundreds of clients worldwide and has been globally recognized for its market-leading strategy and best-practice frameworks, methodologies, and advisory to accelerate digital transformation and help ensure customer success.

Gain strategic business value from Sitecore

You already know that data-driven personalization is key to success in the digital era. Investing in the Sitecore® Experience Platform (XP) is the first step in harnessing the power of data. The second? Working with digital marketing strategists who fully understand all that Sitecore XP has to offer, so you can maximize your investment and align your digital goals with key business objectives.

That’s where the Sitecore Business Optimization Strategies (SBOS) team comes in. Part of Sitecore’s Strategy and Industries team, SBOS has worked with hundreds of clients worldwide and has been recognized globally for their market leading strategy and best-practice frameworks, methodologies and advisory that accelerate digital transformation and help ensure customer success — all from the people who know Sitecore best.

“We engaged with Sitecore’s SBOS team for assistance with our personalization efforts on our U.S. branded website. … We were very pleased with our interactions with SBOS, as the process allowed our business units to engage and improve our understanding of the inherent value of Sitecore’s platform. This ultimately pushed our personalization project through the finish line, while empowering McCormick to own our unique connected consumer transformation.”

Brenda Tharp

Senior Business Relationship Manager for Digital, McCormick and Company

Digital Experience Maturity Model

The Digital Experience Maturity Model®

You may agree with the concept that “the customer is in control,” but, unless you're able to engage the customer with the right experiences at the right place and at the right time, you risk being nothing more than an annoyance. Plan your long-term marketing strategy by understanding your capabilities today. The three basic phases of the Digital Experience Maturity Model (DXMM) — Interested, Converted, and Trusted — take you on a step-by-step journey through the five stages of marketing maturity. Short-term programs help you achieve near-term success and build the right foundation for future success.

SBOS marketing consulting packages

Quick Wins packages

The Quick Wins packages bring expert guidance and objective feedback to your Sitecore Experience Platform planning and implementation efforts.

With the Quick Wins Roadmap package, Sitecore consultants collaborate with you to translate your customer experience vision into a solid roadmap. We’ll work with your team on identifying, prioritizing, and specifying a best practices-based roadmap leading to quick wins and longer-term opportunity realization.

To ensure successful execution and value-realization, the Quick Wins Optimize package takes your roadmap planning steps further through hands-on assistance with optimization configuration, measurement, and documentation of a proven business case, justifying investment in operationalizing an ongoing personalization program.

Get all the benefits of our Quick Wins Roadmap and Optimize packages with expertise specifically geared toward optimizing your digital commerce business. Harness the full capabilities of the Sitecore® Experience Commerce platform to deliver more valuable experiences to your customers and boost your online revenue.

Quick Wins - Roadmap

Quick Wins - Optimize

Quick Wins - Commerce Optimize

CX Maturity Assessment

Stakeholder Insights/Alignment

Analytics Insights

Onsite Workshop

Roadmap

Configuration of Sitecore Analytics & data points

2 rounds of SBOS Marketing Consulting Quick Wins Optimization Configurations

Business Case

Playbook

Contextual Commerce Data Requirements

Contextual Commerce Configuration

SBOS dedicated advisory

For customers who have a mature SXP digital marketing program in place and want to augment their team’s skills, SBOS offers dedicated advisory on a retained basis. Sitecore’s Marketing Advisory provides guidance on your program throughout implementation, work processes, configurations, and optimization, ensuring you take advantage of best practices and improve project effectiveness and efficiency. The Marketing Advisory is available to you for 12 months.

Reach new heights with SBOS

How Danone Nutricia mastered content marketing

Danone Nutricia used Sitecore XP to capture the attention of expecting moms and keep them coming back for more relevant content well after childbirth. Download the ebook to find out how.

play-button

Chick-fil-A increases customer engagement and loyalty

With Sitecore XP and support from SBOS, Chick-fil-A increased online revenue with personalized digital content. Download the case study

Dollywood formed closer relationships with millions

World famous theme park Dollywood collaborated with SBOS to deliver optimized digital experiences to millions of visitors. Download the ebook.