Table of contents

Table of contents

Quick insight

Sitecore training programs

Make the most out of Sitecore with training programs that are specifically designed for developers, business users, and marketers.

You can sign up for one of our in-person training sessions in North & South America, Europe, Middle East, or Africa, and Greater Asia.

Prefer to take an online class? Learn from your own home or office with our eLearning courses.

And once you’ve completed your training and are ready to become a Certified Sitecore Developer, you can sign up to take one of our Sitecore Certified Professional exams.

Sitecore technical support

Standard Support

With every Sitecore Maintenance Agreement, you automatically get Standard Support. This includes access to:

  • Sitecore Support Portal

    With Standard Support, you’ll get a response within 1-3 business days, depending on the complexity of the issue.

    24/7 Premium support

    You can also upgrade to our 24/7 Premium Support. Designed to help you maintain maximum uptime, this option gives you all the benefits of Standard Support, plus:

  •  Faster response times for non-critical issues

  • Open-source support

    With over 22,000 developers in the Sitecore community, we have an impressive array of open resources to support your ongoing maintenance and optimization of the Sitecore platform:

  • Sitecore Community Forum
  • Sitecore Documentation Library
  • Sitecore Knowledgebase
  • Sitecore Slack
  • Sitecore Stack Exchange
  • Immediate support by phone for business-critical issues, 24 hours a day, 7 days a week
  • Response time of an hour for critical issues