PK, a North American Sitecore Platinum Partner, thrives at the intersection of experience design and technology. They specialize in complex Sitecore integrations within enterprise-scale organizations who have a mandate for self-disruptive change. PK excels at full-lifecycle Sitecore platform adoption support, with a focus in ongoing personalization, content operations, experience management and email marketing.
Their nationally recognized Sitecore practice has won multiple Sitecore Site of the Year awards. They founded the New England, Philadelphia, and Portland, Oregon Sitecore User Groups. Their in-house development team of certified Sitecore developers is led by MVPs in development and strategy.
PK offers digital strategy, consumer loyalty, experience design, content strategy, technology, API management, and digital enablement services. They work across a wide range of industries, including healthcare, retail, telecom, utilities, high-tech B2B and financial services. Forrester Research and Digital Clarity Group recognize them as leaders in the CEM and CMS agency landscape.
Enterprise organizations turn to PK when they want to get Sitecore done right for highly complex, personalized, digital customer experiences, often including digitization of business rules and logged-in states.
Have a Sitecore project?
Feel free to schedule a consultation with their Sitecore experts if you’d like help evaluating the Sitecore platform or planning an implementation. They love talking about Customer Experience Management and are happy to provide objective advice.
Featured Sitecore projects:
Healthcare Provider—Improved the customer experience and streamlined content operations with the design and build of a new, responsive CMS on Sitecore, which resulted in a substantial increase in member enrollment. Additionally, the client saw a 45% growth in mobile users.
Public Utility—Led a responsive redesign and Sitecore implementation across the public website and password-protected site, supporting the full customer lifecycle. The new self-service, transactional website resulted in a 78-point increase in their JD Power CSAT ranking.
Leading Manufacturer and Distributor—Leveraged Sitecore to create a best-in-breed, customized experience for B2B and B2C customers. Revitalized how the organization connects across channels by creating a customer journey that is both intuitive and uniquely tailored to the individual consumer.
Industrial Gas Company—Unified over 30 country sites spanning 22 languages into a single, centrally managed Sitecore platform and experience. Streamlined content operations, language management, and translation by automating the translation workflow process.
Early Childhood Education Provider—PK designed, built, and optimized digital experiences for lead acquisition and brand storytelling, including future state digital strategies that ensure continued growth across the portfolio of 1,500+ locations.
PK Global USA