Why Arke Systems is Your Platinum Partner
Arke unleashes the full power of Sitecore to optimize the customer experience. Know what it takes to put the customer first? We do and we help clients all over the world put this strategy into practice. No matter the systems in play, Arke works with brands to combine the power of CRM, CDP, Lead Generation and Marketing Automation, email, search and the data they collect to curate personalized experiences that scale to their needs. Upon undertaking a digital transformation, our promise to clients is that that they are able to capture data that drives effective and efficient marketing programs from their digital investment and make better-informed decisions than ever before.
Our Sitecore Expertise
We are a Sitecore Platinum Implementation Partner. Arke’s mission is to partner with its clients in driving the vision for customer experience management and successful delivery of multiple complex Sitecore projects and it’s because of this that Arke has been awarded a Platinum partnership, the highest designation Sitecore offers.
Additionally, Arke has been recognized with multiple Site of the Year awards by Sitecore. Technology developed by Arke has been included in the actual Sitecore product. Arke has successfully completed hundreds of projects for more than 300 Fortune 500 clients and was recognized by Forrester in 2017 as one of the “most important” digital experience service providers in the United States. Arke employs multiple people who have earned the Sitecore “MVP” designation.
- Eight Sitecore MVPs on staff
- Arke VP Martech Innovation Andy Uzick was in the first class of Sitecore Technology MVPs and has the longest standing MVP recognition in North America
- Arke CTMO Chris Spears was in the first class of Strategy MVPs
- Multiple Site of the Year awards from Sitecore
- Arke Sitecore Accelerators for visual design, content migration, security enhancements, and performance tracking
- Arke’s Cross Channel Engagement Accelerator was sold to Sitecore in 2014, now known as the Federated Experience Manager – FXM
- Sitecore connectors we’ve developed include:
- Microsoft Dynamics CRM
- Oracle RightNow
- Arke clients & employees are frequent speakers at Sitecore Symposium, User Groups and serve as Sitecore references
Our Consulting Services
Strategy – Our strategists lead Marketing, Technology and Strategy Alignment Workshops that kick off digital transformation no matter where your company is on the digital maturity scale. It focuses on current and future state of customer journeys, target personas, existing systems, tech stack, stakeholder team and roles, processes to support, and aspirational goals reaching out two to five years. The resulting roadmap is a strategic, yet actionable plan that clients can execute to meet their goals.
Experience Design – Creative and purposeful, our XD team creates customer experiences that span across channels and focus on optimizing the user experience to drive revenue and engagement.
Implementation – Sitecore implementation along with various other technologies and integrators to get the most from your technology investment and support the client content management team.
Managed Services – Hosting and support for the longevity and health of site performance with 24-hour monitoring, maintenance, support and aggressive SLAs.
Optimization Services – Site launch isn’t the end goal. It’s the start of the next exciting chapter. With an agile marketing mindset for execution and evaluation, we analyze performance to continue evolving the customer experience both within Sitecore and your demand generation programs.
Arke University – Training on the major technologies for marketing and technologists. Includes both online and in-person class options for individuals and full teams.