WHITE PAPER

UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform

A deep dive into the UX best practices for (re)designing your personalization program

How to do Personalization with Sitecore

Customers in every industry expect personalized experiences. And research shows they reward those who deliver – organizations achieve an average of 16% conversion uplift in a single year with personalization.* 

What do you need to deliver personalized experiences? 

Get our white paper, “UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform,” to find out. From the specific roles and skills your personalization team needs to the nitty-gritty of designing your personalization program, discover UX design best practices for personalization:

  • Why (a little) friction is needed
  • How to find your who, what, why, and where
  • Planning best practices, and more
 
 

UX4CX is a collaborative project between Sitecore Business Optimization Strategies (SBOS) and a global group of Sitecore Most Valued Professionals (MVPs).

Fill in the form to download “UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform,” and learn to design memorable customer experiences..


To see an infographic of the UX4CX whitepaper, click here.

* “2018 Optimization Report,” Econsultancy.

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