UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform
A deep dive into the UX best practices for (re)designing your personalization program
Customers in every industry expect personalized experiences. And research shows they reward those who deliver – organizations achieve an average of 16% conversion uplift in a single year with personalization.*
What do you need to deliver personalized experiences?
Get our white paper, “UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform,” to find out. From the specific roles and skills your personalization team needs to the nitty-gritty of designing your personalization program, discover UX design best practices for personalization:
- Why (a little) friction is needed
- How to find your who, what, why, and where
- Planning best practices, and more
UX4CX is a collaborative project between Sitecore Business Optimization Strategies (SBOS) and a global group of Sitecore Most Valued Professionals (MVPs).
Fill in the form to download “UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform,” and learn to design memorable customer experiences..
To see an infographic of the UX4CX whitepaper, click here.* “2018 Optimization Report,” Econsultancy.