Skip to main content

WHITE PAPER

UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform

A deep dive into the UX best practices for (re)designing your personalization program

Customers in every industry expect personalized experiences. And research shows they reward those who deliver – organizations achieve an average of 16% conversion uplift in a single year with personalization.* 

What do you need to deliver personalized experiences? 

Get our white paper, “UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform,” to find out. From the specific roles and skills your personalization team needs to the nitty-gritty of designing your personalization program, discover UX design best practices for personalization:

  • Why (a little) friction is needed
  • How to find your who, what, why, and where
  • Planning best practices, and more
 
 

UX4CX is a collaborative project between Sitecore Business Optimization Strategies (SBOS) and a global group of Sitecore Most Valued Professionals (MVPs).

Fill in the form to download “UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform,” and learn to design memorable customer experiences..


To see an infographic of the UX4CX whitepaper, click here.

* “2018 Optimization Report,” Econsultancy.

Register for your white paper

By submitting my contact information, I confirm that I have read and agree to the Sitecore Privacy Policy, which explains how Sitecore collects, processes and shares my personal data. I consent to my data being processed in accordance with Sitecore’s Privacy Policy so that Sitecore can optimize my experience with the Sitecore brand.