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Better conversations and in-context interactions

  • Execute campaigns with automated content or experiences
  • Craft relevant conversations using our intuitive drag-and-drop interface
  • Use pre-built templates to accelerate email and customer journey creation
  • Streamline content, interactions, and responses across all channels
  • Nurture customer relationships for greater customer lifetime value

Get one-to-one with your customers

Learn how Sitecore Send helps you build a relationship with your customers.


Adapt your communication

Send email to your customer via triggers from any channel your DXP powers to deliver a connected, multi-device journey.

Tailored experience

Tailor the experience

Decide how your customers' responses and activities with email will direct the next interaction with your brand.

Build a richer profile

Build a richer profile

Capture email interaction data to continually optimize future interactions.

Add context to every interaction

Customize content and automate campaigns to build a relationship with your customers.

Continuity across channels

Keep the conversation going across any channel or device. Sitecore keeps track of every user-permissioned interaction, providing omnichannel continuity.

Defined goals and actions

Define what will automatically happen if a customer clicks on a particular page or signs up for an offer. Get granular control of which actions trigger which communications.

Campaigns get personal

Gain permission through an engaging digital experience to enroll your customer in a personalized campaign, sending them helpful messages with timely content-driven experiences.

A single comprehensive platform

One connected platform supports all your cross-channel marketing activities.

Silo-free system

Use APIs to integrate Sitecore Send with your Digital Experience Platform and say goodbye to the single-channel automation and siloed systems you’ve had to work with in the past.

Central database

Create more relevant interactions at every step. Sitecore continually collects user-permissioned data to help you personalize future experiences.

Easy-to-use interface

Pre-built templates and drag-and-drop tools all packaged beautifully. Leverage web content for your emails for easy creation and consistency.