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Sitecore Services

Bringing together technology expertise and deep product knowledge to help you and your Solution Partner get the most out of Sitecore

From long-term strategic consulting with Premier, to assistance-as-you-need-it with Expert, wherever you are in your engagement with Sitecore, our Services professionals are here to help.

We prepare you for what’s coming

  • We know SaaS technology, have seen it all, and are able to guide customers based on experience, not trial-and-error
  • Deep Sitecore technical product knowledge and service expertise means high success rates for customers
  • Operational efficiencies leveraging internal relationships within Sitecore and global development visibility

Customer happiness is our happiness

  • Working with you or your Solution Partner, we aim to make our customers happy
  • Access best practices and knowledge to ensure long-term success
  • Passionate, global SMEs who leverage experience and deep product knowledge over time

We help build a future-proof foundation

  • The right people guiding customers to choose the right path at the right time
  • Decades of SaaS Services experience, ensuring fast root-cause analysis and issue resolution
  • Deep knowledge of the roadmap means you get it right from the beginning

Available services

Unique solutions to meet your business needs

Expert Services


  • Self-serve portal
  • Help beyond support
  • Troubleshooting
  • All-product assistance
  • Access to worldwide team

Technical Account Manager

  • Named resource
  • Weekly meetings
  • Reduced project risk
  • Best practices advise
  • Product lifecycle planning

Premier Services


  • Dedicated team
  • Entire portfolio assistance
  • Long-term planning
  • Tech & business optimization
  • Assurance and validation


Services benefits

With solutions for Content, Experience, and Commerce, Sitecore Services gives customers the knowledge and tools to onboard, adopt, and utilize Sitecore to its maximum potential.

SaaS Experts

Product Know-how

Access

Onboarding

Best Practices

ROI

Risk Mitigation

Assurance

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