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PERSONALIZED EXPERIENCES AT SCALE

Sitecore Personalize

The era of 1:1 marketing is here. Sitecore Personalize is your cloud-native solution for delivering tailored experiences to every customer, on any channel, and at scale.

Benefits

Drive consistent and connected 1:1 engagements across touchpoints

Behavior-based insights, a user-friendly interface, and AI-driven automation support empower you to delight every customer.

  • Deliver the best experience, in context

    Boost conversion and retention by predicting the next best action for each customer based on real-time behavior and business context. It’s your digital brain delivering true 1:1 marketing.

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  • Test and learn what works

    Experiment everywhere at the speed of your ideas. Quickly cull the losers and scale the winners for immediate impact across channels, experiences, and offers.

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  • Data-driven marketing

    Measure the impact of every release against your business KPIs. Say goodbye to guesses and hello to data-driven decision-making.

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  • Intuitive interface

    Click, drag, done. Create captivating web experiences or complex decision paths with a marketer-friendly interface that anyone can use.

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TOP BRAND EXPERIENCES CREATED THROUGH PERSONALIZATION

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Sitecore Personalize

Increase engagement, improve satisfaction, and drive business goals with hyper-relevant, personalized content

Craft tailored experiences on any channel

Create exceptional and consistent customer experiences everywhere — website, mobile, email, kiosks, you name it. Adapt and react in real-time on any channel based on your customer’s digital behavior.

Omnichannel personalization screenshot

Instant, intelligent action for smooth journeys

Add next-best actions with a drag-and-drop decision canvas — no coding required. Use customer data and business context, like inventory or pricing, for decisions and AI models for predictive insights.

Omnichannel testing for turbocharged engagement

Enhance all channels — inbound, outbound, client-side, and server-side — with A/B, multivariate, and multiarmed bandit testing options. Or test across channels, for example, email vs. text message.

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Generate attention grabbing content — fast

Augment personalization efforts with easy-to-spin-up landing and campaign pages that are both beautiful and captivating. The unified and intuitive interface supports business, technical, and agency users — who can fill in templates or create their own designs.

design library screenshot

Make data-driven decisions

Understand how your tests and personalizations are performing against your defined goals. Visualize data, like channel activity and VoC, with precise reporting powered by a robust statistics engine.

Performance analytics screenshot

Craft tailored experiences on any channel

Create exceptional and consistent customer experiences everywhere — website, mobile, email, kiosks, you name it. Adapt and react in real-time on any channel based on your customer’s digital behavior.

Omnichannel personalization screenshot

Instant, intelligent action for smooth journeys

Add next-best actions with a drag-and-drop decision canvas — no coding required. Use customer data and business context, like inventory or pricing, for decisions and AI models for predictive insights.

Omnichannel testing for turbocharged engagement

Enhance all channels — inbound, outbound, client-side, and server-side — with A/B, multivariate, and multiarmed bandit testing options. Or test across channels, for example, email vs. text message.

screenshot

Generate attention grabbing content — fast

Augment personalization efforts with easy-to-spin-up landing and campaign pages that are both beautiful and captivating. The unified and intuitive interface supports business, technical, and agency users — who can fill in templates or create their own designs.

design library screenshot

Make data-driven decisions

Understand how your tests and personalizations are performing against your defined goals. Visualize data, like channel activity and VoC, with precise reporting powered by a robust statistics engine.

Performance analytics screenshot

Deliver contextual experiences

Build trust and relationships with your customers

Learn how to use personalization to break through digital noise and deliver relevant and consistent experiences on every channel to drive engagement.

Learn more
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Personalize with even greater precision and power

Sitecore CDP

Say goodbye to data silos and disjointed customer profiles. Capture, unify, and activate omnichannel customer data with Sitecore CDP.

Content Hub

Take charge of your entire content lifecycle. Sitecore Content Hub™ unifies content planning, production, collaboration, and management with a single, integrated solution.