When the world had to stay at home, it’s not surprising that people turned to the internet. Whether it was ordering food, visiting the doctor, going back to school shopping, meeting with colleagues, or conducting business, whether it was due to convenience or necessity, everything shifted to digital. According to Statista, in 2020, over two billion people purchased goods or services online, and during the same year, e-retail sales surpassed 4.2 trillion U.S. dollars worldwide.
Businesses have had to move fast to meet their customers and their employees where they are – at home. Both safety and convenience are now top priorities and the emerging commerce leaders are those who can provide both.
This webinar will cover:
Emergence of marketplaces and the new era of buyer behaviour
Essential features of a solid e-commerce platform
How the benefits of omnichannel enable both B2B and B2C businesses to achieve e-commerce success
Why more and more businesses are choosing composable commerce as part of a ‘customer-first’ strategy, and what’s in it for you
Sung is the Product Marketing Director for Commerce at Sitecore. She has over 10 years of marketing experience in tech, retail, and luxury verticals. Having worked in the U.S., and South Korea, Sung has developed unique globalized marketing expertise. Prior to joining Sitecore, Sung served as the VP of Growth & Strategy at SEWORKS.
As one of Sitecore’s Principal Commerce Architects, Kazim works closely with Sitecore APJ (Asia Pacific and Japan) customers, partners and internal teams to ensure best practice Sitecore Commerce implementations. With 20 years’ experience in software development, including 11 years at Coca-Cola Amatil, in various senior digital roles, Kazim is passionate about solving problems with the right technical solutions and providing end-customers with seamless, engaging, and connected paths to purchase.
John is a seasoned Digital Product Owner and Program Manager with extensive experience in the government data management and data publication space. His portfolio of work includes the delivery of a digital transformation strategy Parks Victoria, the later delivery of the website element of that strategy and more rencely data management and publication platforms for major Australian and New Zealand government agencies. This includes the delivery of a platform to house terabytes of climate modeling and a portal with data in more than 15 different schemas to assist in the discovery of geological data for the Queensland resources industry.