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Architect Assistance
Get help solving a problem
Architect Assistance engagements are relatively small and short, perfect for solving a single problem
What to expect from an Architect Assistance engagement
ADVISORY CONSULTING
Work with our experts
Up to five days of remote consulting services to assist with guidance, best practices, and quality assurance.
FLEXIBLE ON SCOPE
Just tell us what you need
We have worked with customers on a wide range of topics. Let us help and advise you.
RESEARCH AND PROTOTYPING
Let us investigate
We can perform investigations and research on your topic of interest or even prototype a suggested solution.
Transform your Sitecore project with expert assistance
Working with you or your Solution Partner, we aim to make our customers happy. Access best practices and knowledge to ensure long-term success. Work with passionate, global SMEs who leverage experience and deep product knowledge over time.
We have the right people guiding customers to choose the right path at the right time. Decades of SaaS services experience ensures fast root-cause analysis and issue resolution. Deep knowledge of the roadmap means you get it right from the beginning.
We know SaaS technology, have seen it all, and can guide customers based on experience, not trial-and-error. Deep Sitecore technical product knowledge and service expertise means high success rates for customers.
Get the support you need at any stage of your journey
SITECORE RESOURCES
Frequently asked questions
No, the assistance package is a technical consulting engagement.
Yes, but the fees for travel and accommodation must be paid for separately.
Architect Assistance engagements are designed to be short, focused on a single problem or small number of problems and conducted by a single consultant. TAM engagements are also conducted by a single consultant but are not focused on solving a single problem. Instead, the engagement lasts at least a year, providing general consulting. Premier Catalyst engagements also run for at least a year and provide general consulting, but there is a team of consultants involved to help with complex problems or multiple workstreams.
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